faq-header-image-2plus

plus

What topic do you have questions about?

General
3D glasses
Adapter
Upgrade disc
Upgrade Stick
Remote control
Mimi Defined
picture7 cover
klang link

We currently do not offer any Loewe Headphones.

In the "plus" category you will find 3D glasses, adapters, feature upgrade options and other accessories.

If you have any questions about Loewe Spectral Racks, please contact your specialist dealer, who will be able to provide you with comprehensive advice.

You can get products from the "plus" category directly in our online shop or from your local specialist dealer.

Charge the battery of your 3D glasses with the supplied USB charging cable.

Green: on; red: off; flashing red: battery almost empty; please recharge

Active 3D glasses: Battery-powered shutter glasses Passive 3D glasses: Polarisation 3D glasses

The range is up to 10m.

The Loewe Active Glasses 3D have an operating time of up to 40 hours.

Due to the different connection conditions, advice from your Loewe dealer is necessary.

Due to the different connection conditions, advice from your Loewe dealer is necessary.

Connection of a Loewe subwoofer without a Digital Audio Link connection is possible with a "Converter Digital Audiolink". Compatible for all Loewe TVs with DAL interface.

You will need the Loewe AV adapter set for this.

For this you need the Loewe AV adapter set (only replay possible).

You will receive function extensions for SL3 and SL4 Loewe TVs.

Yes you can. The Feature Upgrade Disc has 1 TB of storage capacity.

With the Feature Upgrade Disc, in addition to the additional functions, you also have 1TB of storage space for your DR+ recordings.

You can find the activated functions here: https://www.loewe.tv/de/plus/loewe-upgrade-update

On the USB 3.0 port of your Loewe TV set. The feature disc can also be positioned there invisibly.

Under "System settings --> Extras --> Equipment of the TV" you will find a list of all the important information about your TV set. You will find a list of your activated functions under the "Software" tab.

No, unfortunately a feature upgrade is only possible from SL2xx onwards.

Yes you can. The Feature Upgrade Stick has 8GB storage capacity.

You need the Feature Upgrade Stick to activate additional functions on certain Loewe TV sets. For example, the Bluetooth function or Mobile Recording.

You can find the activated functions here: https://www.loewe.tv/de/plus/loewe-upgrade-update

Please look in the system settings, under Extras --> Equipment of the TV --> Hardware --> Chassis.

Under "System settings --> Extras --> Equipment of the TV" you will find a list of all the important information about your TV set. You will find a list of your activated functions under the "Software" tab.

The top shell of the Assist 1 remote control is made of aluminium.

No, unfortunately there is currently no remote control with button illumination.

The Assist is currently available in graphite grey and platinum.

Yes, this is possible. You have different profile buttons on the remote control to change the devices.

Yes, Loewe Assist can be taught in and is therefore also suitable for operating third-party devices (restrictions possible).

Please check the batteries first and replace them if necessary. If the TV set still does not respond to the remote control, reset it as follows: Press and hold the AUDIO and STOP keys simultaneously until the LED above the AUDIO key flashes twice. Then enter the digits 99. The LED flashes twice to confirm. Finally, press the TV key.

Please check the batteries first and replace them if necessary. If this does not help, remove the batteries for approx. 30 min. or press a few buttons to discharge the remaining capacity. Afterwards, the batteries can be reinserted.

Yes.

 

Yes.

Yes.

Yes.

Yes.

Yes.

Mimi Defined™ is currently supported by units with chassis SL4xx from software PV5.0.x onwards. The activation is either already activated at the factory or must be activated by means of an activation code.

No. Mimi Defined™ also works offline. It is possible that future applications will require an internet connection.

No. The activation code is linked to the unit ID, which consists of the item and serial number. Mimi Defined™ must be purchased separately for each device.

To do this, select a group profile with selection of the decade of the oldest generation.

Group profiles can be created in decades from the 1920s upwards. The "zeros" and "tens" represent the decades in the current millennium.

Entry is possible in ascending order from the year of birth 1900 onwards.

  1. In the menu, select "HOME - System settings (cogwheel) - Extras - TV equipment". 
  2. In the "Hardware" tab, you will find the chassis of the set, which must be "SL4xx" (x for any number).
  3. In the "Software" tab, you must find "V5.0.x" (x for any number).

The easiest way to obtain a software update is via our Internet update function directly in the unit, on our homepage www.loewe.tv or from your specialist dealer.

For units with certain chassis SL3xx we offer a hardware upgrade kit, please contact your dealer.

Unfortunately, this is no longer possible after configuration. If in doubt, you can delete the profile and simply create it again.

Mimi Defined™ can only process stereo sound signals. Therefore, with multi-channel sound, a downmix to stereo takes place as soon as Mimi Defined™ is switched on. Depending on the number of speakers set in the listening mode, channels 3 to 5 may be virtualised.

For TV sets for which a hardware upgrade kit to SL4xx is compatible, it is then possible to use Mimi. Please contact your dealer.

Activation codes for Mimi Defined™ can be purchased from specialist dealers and in the Loewe Online Shop.

It consists of a fabric specially made for Loewe.

No tools are required for attachment.

The bild 7 cover is available in graphite and light grey.

The bild 7 cover consists of a cover for the rear panel of the bild 7 and the "light grey" version also includes a cover for the speaker bar.

Mounting is very easy thanks to a magnetic folding system and can be done by yourself (exception: wall holder WM 7).

The Loewe klang link is used for wireless transmission of the audio signal. Thanks to the klang link, there are no annoying cables between the speakers and subwoofer in the klang 5 or klang 9 system.

This is compatible with Loewe UHD TV sets with Digital Audio Link connection.