Recall of subwoofers 350 W
The quality, safety and reliability of our products is top of Loewe’s list of priorities. In the course of our product monitoring we have discovered that overheating has occurred in an OEM module of the subwoofers 350 W. This can cause the unit to ignite in the worst case. There is a danger of fire.
To avoid all risks, we recommend you to stop using the subwoofer immediately and to disconnect it from the mains supply for safety.
Amplifier/bass speaker combinations produced between February 2007 and July 2007 in the following variants are concerned:
Article number | Colour | Serial number range |
66203 A 01 | Platinum | 10001 - 10628 |
66203 D 01 | Anthracite | 10001 - 10213 |
66213 A 00 | Platinum | 1001 - 4030 |
66213 D 00 | Anthracite | 1001 - 2340 |
The equipment data (article no. / serial no.) can be found on the back of the unit or the equipment pass.
Other subwoofers or other audio products are not affected (e.g. not affected are Individual Sound Subwoofer 200 W, Tremo, Concertos)
Dealers who have received such deliveries have already been provided with information about the units delivered/affected in an attempt to reach as many affected end customers as possible.
Affected end customers for whom Loewe had addresses were already informed immediately and directly by Loewe.
The subwoofer can be repaired on site by changing the electronics.
If you have one of the devices mentioned above which has not yet been repaired, please contact your dealer or the Loewe hotline (free tel. no. 00800/22555639, available Monday to Friday 8 – 20 h, Saturday and Sunday 10 – 18 h).